Customers using this site acknowledge and agree to the terms and conditions set
1.1 CFB Supplies is committed to
protecting your privacy. All information collected is used in accordance with
the UK Data Protection Act 1998. We only use your information to process and
despatch your order and to inform you of any special promotions and products
that might be of interest. To opt out of e-mail information you can post a
message to firstname.lastname@example.org
informing us of your choice. At no time do we share your information with any
other companies or individuals.
Credit Card Security
For all payments we use Sage Pay (formerly Protx) and Paypal as our payment service providers. The
secure payment pages are encrypted using 128 bit SSL encryption.
If you are still unsure about sending credit card details over the internet
you can Telephone your order 01656 749808.
It is the customer's responsibility to ensure correct selection and suitability
of products for their intended use.
Search facilities on the CFB Supplies website are a guide only and the customer
should check that the product they purchase is suitable for its intended use.
3.3CFB Supplies can not be held responsible or liable for any damage to equipment
caused by the wrong choice of products.
All prices on our website include VAT @ 20.0% and this amount will be shown
before you make your payment. VAT Registration Number: 793 4510 14.
Prices are subject to change without notice.
Orders containing only inkjet cartridges are delivered free of charge and will
be despatched via Royal Mail first class postage. For all other items, delivery is
based on weight. All delivery charges are clearly displayed before you make your
We aim to despatch all orders we receive within 24 hours (Mon-Fri). No despatches
on weekends or bank holidays.
Any item not in stock will be back ordered. If this is the case, we will e-mail
you with the option to cancel your order if you prefer not to wait.
You have the right to cancel your order within 10 days of receipt, under Distance Selling
To exercise your right of cancellation, you must give CFB Supplies written
notice by hand or by post.
Notification by phone is not sufficient. Details should include your order
number and description of goods you wish to return.
All Products must not have been misused, opened or in a condition that makes
7.4It is the
customer's responsibility for the cost and safe return of any product
purchased. A refund of the purchase price will be made in full. Refund payments
will be made within 30 days of the goods being returned.
CFB Supplies offer a 12 month warranty on all products under conditions of
Guarantee does not cover against damage resulting from improper storage or
To return a product that is deemed to be faulty, customers must inform CFB
Supplies first (by e-mail. telephone, fax or by post)
with details of the fault with the product.
returned, postage paid, with the packaging undamaged, will be replaced or the
full purchase price and cost of returning item refunded.
Replacements will be despatched as soon as it has been confirmed that the goods
are indeed at fault.
Refund payments will be made within 30 days of the goods being returned.
CFB Supplies DO NOT offer a warranty for blank DVD Media.
9. Product Images
Images of products are for illustrative purpose only and may differ from the
10.1 If you are unhappy
with any of our services or products, then please contact us by :-